Petre Software Computer Services - Tampa Bays Only Sugar CRM Partner and leading IT Managed Services | Star2Star Authorized VoIP Business Phone Systems Dealer

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Global Workforce Solutions

Managed Security Services
Business Solutions
Managed Services
Business Partner
CRM Solutions
Increase profits
Our Team of Professionals
Global Workforce Solutions

Managed Services for Small to Mid Sized Businesses

"No Fear" IT Transition Specialists since 1995

Petre Software & Computer Services (PSCS) is a leader in IT Managed Services with a full suite of information technology, application and development solutions to fit your business needs. With almost two decades of experience, we have a solution that can solve your complex business issues with unmatched expertise and professionalism that is second to none. PSCS has helped hundreds of organizations in manufacturing, financial services, medical, legal, and other industries with their information technology and development needs.

Your IT Business Solution Provider - should be affordable, knowledgable, experienced and must understand how best to solve your business "pains" whether they are excessive technology spending, large telecom costs, technology related issues, data storage problems, information silos, workflow related or broken processes. PSCS has the right solutions for your business, so you can concentrate on the bottom line and leave the technology management to us.

Already have an IT department? Many companies do. Often times internal IT is stretched too thin or is tasked with too many projects to handle at one time. Perhaps the CEO would like an outside opinion or 3rd party assessment? Or maybe there is a project that is beyond the scope or experience of your company's internal IT department, such as Business Continuity Planning or a Facility Move? PSCS can assist with projects, staff augementation, gap analysis and many more IT related services.

Small business or start-up? Partner with PSCS to keep your computer systems operating efficiently and within manufacturer's specifications; while keeping costs as low as possible. We understand small business and small budgets. We provide scalable solutions that will grow as your business grows.

PSCS has highly trained, certified professionals on staff who are experienced in all facets of business technology services including: hosting, cloud computing, disaster recovery, information management, information technologies, data security, information storage, development, web design, facility and data center migrations, customer relationship management solutions, voice over IP phone systems, and many other areas of expertise.

Call 1-877-704-4680 or 727-471-8424 today and find out how PSCS can help your business grow while controlling IT costs.

Getting started with PSCS is easy!

Just use the form below to send us your contact information or support request.

Or call one of our sales professionals for more information about our products and services.

NEWS

01.02.11Petre Software Introduces WiHSPA(TM) Wi-Fi Proximity Advertising Apliance for Restaurants and Retail Businesses.11.3.10PSCS establishes Business Partner relationship with HP10.26.10Petre Software is approved as an authorized reseller for RackSpace cloud servers and cloud file storage solutions.10.20.10Petre Software proudly participates in the "Celebration of Courage" for families of Fallen Heroes by donating web design services and hosting to benefit the Kelly Curtis foundation.10.19.10Petre Software teams up with 1stSecureIT to provide our clients with security systems audits, assessments, and ASV certified PCI Security Scanning Services.10.18.10Petre Software partners with NetDocuments to provide online document management to Law Firms, Manufacturers, Medical and Financial Services organizations that require a HIPAA and SAS 70 Compliant DMS in the SE USA.8.27.10Petre Software Launches Partnership with Star2Star Communications. View the Press Release.8.06.10PSCS assists a major medical manufacturing company in Clearwater, FL move their facility to a new plant in Largo FL. PSCS provided network engineers and help desk technicians to move the Star2Star VoIP phone system, network infrastructure, and 15 business critical servers. PSCS also programmed the company's new Cisco switches and routers for voice and data. The company incurred no downtime during the transition.8.02.10Petre Software partners with Sugar CRM to deliver world class Customer Relationship Management (CRM) software to its customers. Sugar CRM is the world's leading provider of open source CRM software.7.05.10Petre Software & Computer Services partners with industry leaders: Symantec, VMware, and Novell to provide clients with cutting edge technology, software, disaster recovery, and virtualization solutions. ASV

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Petre Software & Computer Services Phone 727-471-8424 Toll Free: 877-704-4680

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ABOUT US

OUR VALUES.

OUR TEAM.

IT Managed ServicesIT support services provided by our team of networking professionals and technicians, several of which are trained in ITIL Change Management and have years of cumulative expertise in a wide range of technical disciplines.VoIP Telecom ExpertsThe VoIP experts at PSCS know that your phone system is critical. Trained at Star2Star, the leading VoIP provider for business communication solutions in the USA, our engineers, installers and support personnel have the expertise and experience to make your transition to VoIP technology seamless.SugarCRM and Website Development ExpertiseOur Sugar CRM and website development team has many years of implementation and customization experience in order to design, integrate, train and support your personnel on how to best leverage SugarCRM in order to grow your business and retain your customers. Experts in website coding, PHP/MySQL, Symfony and other frameworks, our developers are second to none and are all US based professionals with many years of combined expertise.Iphone Application DevelopmentWith several years of experience and unmatched expertise, our Iphone application development team is second to none. From concept to store front, we can bring your Iphone applications to life and do so affordably. Is your idea going to be the next "Big Hit?" Don't miss the boat. Some of the best and most profitable Iphone applications were designed with pencil and paper by folks with no development experience. People just like you, that had a great idea.IT Security ServicesCISSP certified security experts on staff to help your organization with it's data security needs. SAS 70 Compliance, HIPAA compliance, Security Audits, Best Practices, Industry Standards, Encrypted Document Storage. PSCS has the expertise and experience to mananage your data security related needs.Staff AugmentationDoes your business have a large project coming up and need additional resources? We can assist with low cost temporary help including Network Engineers, Help Desk Technicians, Project Managers, Security Auditors and IT Senior Executives. Don't increase your headcount .
PeopleOur people are our greatest assets. Wth an average of 15-20 years experience in their respective fields, they have unmatched expertise and customer service skills. ExperiencePSCS has installed, serviced and supported IT needs for our clients since 1995. Formerly FS1 Computer Networking, Inc., the company was reorganized in 2001 and opened our offices in FL in 2009 as Petre Software & Computer Services, LLC. With over 15 years of experience as a company providing IT and website development solutions, PSCS is the right choice for your business needs.ResponsivenessWe know that downtime is lost revenue for your business. At PSCS our NOC can monitor your servers and systems 24/7 for maximum availability and will notify you of any outages immediately. We will dispatch a certified engineer to respond to your critical systems outage and can also provide loaner servers and onsite repairs.ProfessionalismDedicated professionals that will provide expert consultative services, project management, and deliverables - on time and on budget. GuaranteeWe guarantee that you will be satisfied with the service you receive from Petre Software & Computer Services, or your money back.
SERVICES

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IT Managed Services

Moving your facility? Need to upgrade your network, install a new server, or switch to a hosted Exchange environment?

There are many technology based solutions that can solve your business problems, the question is "Which solution is the right one for my business needs?"

Should I choose a Microsoft Solution or Linux?

Is there something available on the shelf to solve my problem or do I need a custom developed application?

Should I have an in-house Exchange email server or a hosted solution?

Will the product I choose grow and scale as my business grows?

PSCS can help you answer these questions and others. We will help you design or upgrade your infrastructure, assist with purchasing decisions, provide cost effective product solutions and manage your IT project from start to finish. Lower your Total Cost of Ownership (TCO) and operating expenses. Call us or email today for a free network assessment.

Expertise in networking, infrastructure, facility moves, server virtualization, VoIP Phone Systems, thin client, servers, and many other areas of information technology.

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IT Security & Compliance Services

Are You In Need Of PCI Compliance Scanning, an IT Security Audit or Assessment?

Concerned about hacking, spam, email security, data encryption or intrusion detection?

PSCS has certified engineers and IT security experts on staff with HIPAA and SAS70 compliance experience to help your business reach it's critical security goals and prepare your company for IT audits.

Risk assessments

Firewall and Intrusion Detection / Prevention

Best Practices

Anti-Virus, Spyware, Malware

Patch Management

Physical Security, IP Cameras & Recording

Encrypted Data Storage

Standard Operating Procedures & Escalation

Requirements Gathering, Discovery, Gap Analysis, Remediation

We will guide you step by step, report on each finding, make recommendations and help mitigate the exposures.

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Web Development, SugarCRM and Marketing

How Does Your Business Manage Important Customer Information, Leads, and Opportunities?

Is Important Information Stored in "Silos?"

Does Your Business Need a Website or E-commerce Shopping Cart?

PSCS is a SugarCrm certified partner and has helped hundreds of clients with their website design and CRM needs.

SugarCRM developers on staff.

PHP & MySQL coding and development expertise

E-commerce, Shopping carts, and Template Development

Content Management Systems

Droopal, Mambo, Jomla, Wordpress

Authorize.net, PayPal and Credit Card integration

SEO / SEM Expertise

Google Analytics and Social Media Integration

Ad Words Expertise / PPC Campaign Management

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IT Staff Augmentation & Outsourcing Services

Planning a large facility move?

Internal IT resources stretched too thin?

Perhaps the CEO is requesting a 3rd party assessment?

MCSE Certified Engineers - on staff and available for your short term or long term project needs at rates comparable to the local employment agencies.

Help Desk Technicians - certified and experienced professionals that can assist with large PC / Laptop deployments, ticket resolution, hardware and software troubleshooting, operating system upgrades, and other projects.

IT Executives including: CIO, CTO and IT Managers with decades of experience and expertise in a wide range of disciplines.

24/7 Critical Systems Monitoring, Response and Escalation

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Business Continuity and Disaster Recovery Services

Will your business survive the next natural disaster, major power outage, flood or unexpected event that makes your facility uninhabitable?

We have designed DR / BCP plans for manufacturers, medical, financial, and professional services organizations.

Disaster Recovery analysis planning

Business Continuity assessments and implementations

Business impact analysis

Key employee relocation

Stakeholder identification and escalation

Natural disaster planning

Server room power design, generators and battery backups

Gap analysis

Server Virtualization

Colo's and hardened facilities

SAN & NAS Storage

Data Backups and De-Duplication

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Expert IT Project Management

Planning a facility move?

Moving your servers to a data center?

Need expert project management expertise to ensure your project's success?

Our project managers have managed projects up to $5M in value

Expertise in MS Project & Visio

Milestone and Deliverable Definitions

Resource analysis and allocation

Budget management

Communications and Team Building

Outsourcing, Vendor Relationship Management

Procurement

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PSCS wants to be your IT business and development partner - this year, next year and every year. Call us and see what the PSCS difference is.Need another quotation? Simply add us as a preferred vendor and see your hardware & software savings stack up!Affordable expertise and experience matters!Leave IT up to us...

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TESTIMONIALS

1. Website Development

2. Medical Manufacturer in Largo, FL

3. Law Firm in Seffner, FL
Petre Software & Computer Services, LLC moved a major medical manufacturer in Florida by migrating their infrastructure, VoIP phone system, and programmed the Cisco switches for voice and data traffic in Aug 2010 - all with no downtime! PSCS was able to maintain concurrency between sites in order to minimize impact on manufacturing during the move.Our experience in manufacturing is extensive and includes ERP installations, bar coding, inventory control and facility migrations.
"Petre Software maintains the computer network and servers at our law firm. Their technicians are knowledgable and responsive. We have been with Petre for over 1 year and are very pleased with the services they provide. They have also developed several websites for us including: http://www.Debt-education.com and http://www.DebtSolutionsAndLending.com."William StevensDebt Solutions and Lending, LLC
DollsBags is a leading retailer of hand carried items from around the world that began doing business in 2006. The company has grown significantly over the past several years. "Petre Software & Computer Services designed our e-commerce site and migrated our server from a shared solution to a dedicated system as the company grew. We use SugarCRM to manage our customers, send newsletters and automate our marketing campaigns." Doll P., CEO DollsBags, LLC.

Star2Star
Star2Star Co Broch Outside.pdf

Star2Star Medical Brochure.pdf

Call Us Today - For a free VoIP Business Phone Systems Assesment.

It could save you as much as 50% on your monthly telecom costs and there is no obligation.

Star2Star Co Broch Inside.pdf

The World's Most Reliable Business Grade Internet Phone SolutionArchitecture:End-to-End integrated solution. The PBX and the phones service were built from the ground up to provide powerful features, superior quality, unmatched reliability and dramatic savings.Quantity of calls that can be delivered at a time (may be combined):Traditional Line $100 per month - 1DSL $70 per month - 30Cable modem $70 per month - 30T1 Line $600 per month - 60PRI $900 per month - 23Powerful Features:Find-Me/Follow-Me forwarding:Your office phone can ring at branch locations while also ringing your cell phone, home phone or even a laptop soft-phone. This can be set up or modified in a few seconds from the Star2Star web portal.Incoming call routing without added phone lines:You can have as many incoming phone numbers as you want independent of how many phone lines you have for a nominal monthly fee. Each number can be setup to do something different when it rings. For example one number can be your central number which calls the receptionist desk, a second number could be answered by an automated attendant for your customer service department. A third number could be setup to ring all the phones in the sales department. A forth number could ring directly to your extension and bypass the operators and menus.Time based call routing:Incoming calls can be routed on a different day when your business is closed. You can define a different set of hours for each day of the week. This can be combined with the incoming call routing to provide unique daytime and after-hours activities for each incoming number.Multiple company identities:The phone system allows you to have an unlimited number of different company identities in the same phone system. Each company identity has its own phone number and gets answered differently. You can have 3 companies or 3 departments of the same company each with its own workflow, menus, group and recordings. You can even use different line appearances on the phones to let you know which company or department the caller thinks he or she is calling so you can answer accordingly. You can also dial out from either company using the same phone by which line you select.Configurable outbound Caller IDMulti-layer automated attendant:You can quickly build multi-layer automated attendant menus which can send a call to any number of destinations such as the operator, ring a group of phones, a queue for the next available agent, a voice mailbox, a recording, the company directory etc. Destinations can include extensions at other locations or remote employees working from home. This is all done in an intuitive web interface.Extension user rights:Extensions can be tailored to allow or prohibit certain activities such as international calling or outbound callingUnlimited free voice mailMessage waiting indicator lightMessage waiting stutter toneCall waitingWeb based control:Users set up speed dial, call forwarding, find-me/follow-me and voicemail options onlineRing group timeoutOperator designationCustomer service call queuesACD assisted call distributionQueue caller timeoutBlind transferAssisted transferCall parkingDirected call pickupOperator panelDo not disturbBuilt-in paging groupsVoice mail groupsFront door intercomOverhead pagingCustom on-hold music:Customize your music on hold with any MP3 or subscribe to our on hold music streaming service. We can also create on hold sales or information messages.Call blocking:Call blocking is built in for each extensionCompany directory:The latest company directory is always just a click away as a printout.Voice prompts:Professionally recorded greeting.Number porting:Keep your old telephone numberMultiple location support:Support for multiple locations. Any number of branch offices can be made into one virtual phone system for transfers, ring groups, call queues, automated attendants, shared operator, etc.Home office extensions:Supports unlimited remote "home office" extensions over home DSL or Cable connectionDirectory listing:Directory listing provided with serviceVirtual extensionsSoftphone extensionExternal extension (like a cell phone)Outlook integration911 supportFax supportPOS machines (credit card approval)- With Analog or Internet SupportBurglar alarms- With Analog or Internet SupportTraditional phones and phone systemsAd hoc reportingVoice mail to emailBuilt-in conference callingSuperior Quality24x7x365 call quality monitoringStar2Star monitors the quality of your phone calls from end-to-end around the clock in our Network Operating Center with StarWatch.Service desk for end-to-end quality management with Phone, Web, and Email support. Staffed around the clock.Quality of Service managed on phones, LAN and Internet connectionCompression:Because we have an end-to-end solution we are able to provide a higher quality compression and get 250% more calls on your Internet connection than our competition.End-to-end management and monitoring of jitterEnd-to-end management and monitoring of echoEnd-to-end management and monitoring of latencyCarrier Grade Cisco Network delivering superior call quality in the data centerConnect to the traditional phone networkGuaranteed Reliability99.9% Reliability Guarantee24x7x365 end-to-end System Health Monitoring:Backup that leverages a monitoring system to determine if there is a system fault anywhere in the call path.Service Desk Phone for an end-to-end solution with Web, and Email support - staffed around the clock.Backup with redundant Internet connectivity in case data center connectivity fails.Backup with redundant phone carriers in case one carrier fails.Analog Line backup on VoIP connection with automatic rerouting of calls.Disaster recovery to backup lost facility or cable cut.Backup providing data center bypass.Data center infrastructure backup with 100% Redundant Cisco Network at Tier-1 data center.Dramatic SavingsUnlimited free voice mailPBX features are free (included)Unlimited extensionsDomestic savings 50%International savings:Low cost international calling generally less than 5 cents per minute to call countries like the UK, France, Germany, Mexico, Canada etc.: Save up to 90%!Equipment savings: Save up to 75%!Immediate return on investment.Financing available- 36 or 48 mosNet Positive Cash Flow

SugarCRM

Why Petre Software?

We have helped hundreds of companies just like yours with their SugarCRM and Web Development needs. Our expert developers and integration specialists can help your business solve it's customer relationship management problems, manage your SugarCRM installation project, upgrade from the Community Editiion, migrate your data from other CRM platforms and stand-alone applications, integrate Sugar with your website, and train your personell.

Leverage our expertise and experience to make your SugarCRM implementation a success!

Email Us Today

Or call for more information:

877-704-4680 (US)

1+727-471-8424

How Can SugarCRM and Petre Software Help My Company Close More Deals?

SugarCRM can help increase customer satisfaction, increase profitability,

and grow revenue - but it needs to be well planned and implemented by

professionals with experience matching the CRM solution to your business

needs, in order to achieve maximum results. Petre Software is a SugarCRM

partner and has the experience and expertise to implement SugarCRM for

your organization.

Petre Software can develop custom code and modules withinin SugarCRM

that are tailored to your specific business needs, such as: Real Estate

property information integration, Insurance policy cross-sell / upsell opportunity

management tools, Website "Contact-Us" forms that populate SugarCRM with

lead and opportunity data automatically, Customer Contact and Technical

Support Center collaboration tools and knowledgebase, Legal Case

Management tools, ERP integrations, marketing campaign management and

reporting, Newsletter generation and delivery tools with opt-in subscriber

management, lead tracking and reporting, twitter and facebook integration to

generate opportunities, and CTI (Computer Telephony Integration) using a

VoIP phone system and SugarCRM to track your marketing efforts automatically

on your toll free numbers.

Why should my company use SugarCRM?

Streamline your company's sales and marketing processes and workflows.

Improve customer service, loyalty and retention.

Increase sales productivity.

Increase marketing efficiency and analytics.

Helps identify opportunities for cross-selling and upselling.

Built in Call Center case management and knowledgebase functionality.

Central repository for customer information, leads and opportunities.

Accurate sales pipeline forecasting.

Higher close rates.

Recognize and eliminate sales process bottlenecks.

Leverage social media accounts for increasing leads.

Increase profitability.

Benefits of SugarCRM For Your Business

SugarCRM helps salespeople follow-up on leads and opportunities more efficiently. Easily capture leads, manage notes, schedule follow-up appointments, view tasks and emails - all from within SugarCRM. Use pop-up reminders for meetings, events and tasks, so these important opportunities are not forgotten about.

Easily manage quotas, sales goals, leads and opportunities all from within the Sales Dashboard with customizable dashlets to put all of the information at your fingertips.

SugarCRM can help forecast the sales pipeline more accurately. Customizable and flexible reporting gives sales managers the tools they need to meet sales commitments and can provide valuable feedback about the sales process and bottlenecks.

Analyze marketing results. Most businesses don't know the ROI from their last marketing campaign. With SugarCRM and an automated marketing campaign, the marketing team will not only know what the ROI is, but can adjust the campaign easily to maximize it.

Associate sales leads with marketing dollars spent to create maximum value. SugarCRM helps identify what is working and what is not. to avoid marketing mistakes and wasted advertising dollars.

Automate advertising campaigns, create and send newsletters with opt-in subscriber management, report on marketing activity and share information with others easily and efficiently.

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Try It Free For 30 Days!

No Setup fee. No Cancellation Fee. No Hassles. Sign up today and see how Sugar can help your business become more profitable! Includes: RackSpace Cloud Server Linux/ PHP/ MySQL Database The Latest Version of Sugar CRM CE Anywhere Access Free Tech Support Upgradable to Pro or Enterprise at Any Time

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CONTACT

CONTACT FORM

PLEASE CALL US AT:

727-471-8424

TELEPHONE: + 727-471-8424

FAX: + 866-345-4907

Skype: PetreSoftware

E-MAIL: Sales_pscsus.com

Free Consultations

Free Network Assessments

Offices: Tampa St Petersburg Metro Area 6822 22nd Ave N, #139 St Petersburg FL 33710 Orlando Area 8131 Vineland Ave, #221 Orlando FL 32801

Partners

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Petre Software & Computer Services Proudly

Partners With The Following Industry Leaders

The world's leading open-source customer relationship management software.

Flexible. Intuitive. Open

The world's most reliable business grade phone system

Leaders in Virtualization and Cloud Computing

Protection for your Small Business

Leading Edge Technology Solutions

Certified Product Specialists

Leading Provider of Infrastructure Software

Online Document Management and Storage

ASV Certified PCI Scanning Services

Cloud Computing Technology

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Employment Opportunities

Petre Software & Computer Services is always looking for top-notch individuals to join our team!

Current Openings Include:

Outside Sales Professionals: 2-5 years proven outside sales expertise in CRM and IT Managed Service Sales. Must be customer service oriented, professional, and an expert in finding and closing new opportunities. A seasoned professional who has an understanding of our products and services, and has the ability to determine the customers pains and needs.

Network Engineers: Microsoft Certified Engineers with expertise in all versions of MS Windows and Server Operating Systems / AD. Cisco router and switch programming is a plus. VoIP implementation expertise, Asterick, Star2Star, and Cisco CM / IPCC servers. Linux Ubuntu, Red Hat, Cent OS. Extensive application support experience and LAN. WAN. DR, BCP, Security, Exchange (All Versions), Citrix, and VMware expertise is required,. Excellent customer service and documentation skills. Superior project management skills required.

Help Desk / NOC Operations: 2-3 years experience supporting PC/ Laptop, LAN, WAN, AD, and basic VoIP experience. Able to meet or exceed SLA's. Exceptional customer service skills, able to work in a team environment and independently. Expertise in all versions of MS Windows. Expert knowledge with MS applications including Outlook, Thunderbird, Office, Word, Excel, Power Point, Open Office, and other common applications. Able to provide superior customer support local, remote and via telephone.

PHP/MySQL Developers: Developers needed with expertise in PHP programming, database design, CMS, E-commerce, Shopping carts, CC integration, Flash, Javascript, LAMP, PHP frameworks. SugarCRM expertise is a plus - module development, implementation, upgrades, and maintenance.

Send Resume to HR _ pscsus.com

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